| What is iVinca, what does it mean? |
| Yes, I'm sure someone who has visited the length and breadth of travel websites, would be left wondering why the name “iVinca”, and what does it mean!! Ivinca was a thought which popped, when we thought, what we want to do differently than the million others out there in the travel market. |
| Story behind the name: iVinca |
| On a lazy summer's day, you flip open a book to find a flower kept carefully between the pages. You look at it, and go back to the times of those sweet memories. We chose the name iVinca for similar reasons. iVinca, in Latin is the name of the flower, Periwinkle that means sweet memories. We are aware that there are many options in the travel basket and customers have many a choice. We choose ivinca - for powerful experiences and associations |
| Are you a travel agent? Will you book my tickets? |
| No, we are not travel agents in the conventional sense. We have packaged ourselves to plan, improve holiday experiences and help share your trip memories. Yes, we will book your tickets if you want us to take care of that as well. |
| Do I have to register before taking the holidays? |
| Yes, please do so, and take away benefits like regular updates about our latest offerings, only if you wish to receive it!! |
| Will you share my user details with anyone else? |
| No, we do not share user details period. No spam strictly. |
| How do I book my holidays? |
| We suggest you take the iVinca tour to get acquainted. It tells you how you can go about planning your next holiday the IVinca way!! |
| What is Mob-iVinca, I see on the home page? |
| Are you on the go(?) or planning a holiday with a bunch of friends. Our new feature Mob-Ivinca, makes planning fun. So, now you can catch up for coffee and get planning and book your holiday using you mobile! |
| What is iVinca Experince? |
| For the seekers of the deep, the unexplored and the untouched… we have created IVinca Special!! Where holiday and passion are in unison, imagine a holiday in the hills with a round of Golf with a pro, a trip to the backwaters with a chef who will teach you a recipe or two, or like IVinca just offered, a visit to Coorg and experience a Coorg wedding. That's just the curtain raiser - watch this space, to go places!! Shantiniketan, kumaon |
| What is Customize Itinerary? |
| This feature is for all those travelers who would like to plan every detail of their holiday themselves. This unique feature allows you to create an itinerary of your choice, with the site seeing options of your choice, or you wish to do nothing and just laze around, all options are open to you! Explore the potential of this new feature and have a fun time planning with your holiday with your loved ones. |
| What happens after I customize an itinerary? |
| Now, that you have a plan ready, share it with us, book your holiday! Wondering is it that easy (?), yes now that your plan is with us, we will get it rolling, and make sure your every detail is catered to, and every need looked after. |
| If I want plain simple vanilla itinerary, will you provide that as well? |
| Yes, sure we do. You can search for the location you want to go to, and simply select from the standard itineraries listed, and book your holiday. And we will take care of the rest! |
| What is iVinca moment? |
| This is a little something, which we think will add that little extra to your trip. It can be a anything from a lesser known fact, a travel tip, a short excursion which is worth the effort or a must try dish or savory; to name a few… just about anything unique! |
| What is the little box I see on the top of my screen, what is it used for? |
| So, now that you have created a trip, you see that there is this little box at the top of your screen, and your wondering what its all about! To put it in simple terms, it’s a box for all things about your trip which you want to refer to!! Yes, in this box you see, you can drop in and save all details about the trip which you have started planning. This could be itineraries, attractions to see, things to do, place to stay. This is not all, you can look up all this information and more using our diversified search options, be it within iVinca or google search from within the site itself, and drop it into your little kitty of trip information, and view it anytime during your planning!! |
| I have booked my holiday, but need information about the place I’m going to visit, do I have to look up sources from the internet, or do you provide it? |
| Sit back and relax, a week before your holiday, we will send out a trip guide, this has everything about the place you would like to know, where to eat, what to shop, how to get around the city, travel tips, special recommendations from our holiday specialists.. just about everything you would want to know about a place before you get there! |
| Will you offer customized holidays to companies also? |
| Yes we do offer customized holidays for corporates as well as individuals. We love being in good company. Contact us for specific options. |
| Will you organize group tours? |
| Sure, we can. Be it large corporate groups, college trips, or just a bunch of friends who want to huddle up and explore! We will do it all. Contact us to know more. |
| I would like to gift a holiday to my loved ones; can I do that with iVinca? |
| Yes, with our “Gift a holiday” feature, you can sure make your loved ones smile, by gifting them a much needed holiday away from the daily grime!! |
| Can I change my holiday preferences? |
| Yes you can change your holiday preferences up to your final booking. After that, provided you have 4 working days before your holiday, changes will be done for a fee. We regret changes cannot be assured after that while we will still try to work the best holiday for the new preferences. |
| Who is accountable for my holiday experience? |
| We are. We plan your holiday to the smallest detail and are open to being called upon to meet this obligation. Your holiday experience is our responsibility. |
| Why should I take the holiday from iVinca? |
| Good question. When it comes to holidays, it is a bit like cricket. Everybody believes they know better. We suggest you take advantage of our expertise just once - and leave it in our capable hands. From preferences to talking with holiday experts, down to booking details - the iVinca experience is unmatched. |
| I have read the Ivinca Blog, can I as a guest write a blog about my experiences? |
| Sure!! We welcome all our guests to take holidays and share their experiences. And not only blogs, you can now upload your trip memories using the links under Share, upload them onto your social networking sites and let the world know about your cherished holiday!! |
| Do I have to pay for your services? |
| You pay for the booking not our expertise which comes with it. There is no separate charge for iVinca services. |
| How do I make payments? |
| We will book your tickets with payment through online transfer, cheque or DD. Please contact us for further details. |
| Is there a cancellation policy? What is your refund policy? |
| Yes there is a cancellation policy. Travel is fluid but unfortunately the wheels of commerce aren't so flexible! We make reservations for you to enjoy your trip to the maximum. If you have 4 working days before your holiday, changes will be done for a fee. We regret changes cannot be assured after that while we will still try to work the best holiday for the new preferences. |
| How do you execute the service? |
| Our in house processes are geared to deliver. Your preferences are translated on ground and in some cases we accompany you just to make sure! We also have a network of niche players in the business whom we trust will ensure that your every holiday need will be catered to! |
| How do we reach you? |
| You can send us smoke signals, carrier pigeons or messages in a bottle. Whatever be the medium, we would love to hear from you. |
| There are quite a few ways to reach us. |
| contact@ivinca.com |
| View www.ivinca.com in a larger map |
| www.facebook.com/ivinca |
| www.twitter.com/ivinca |
| http://blog.ivinca.com |
| Will you take new travel partners? |
| Yes, at iVinca, we are always looking for new partners. Travelling with the right company makes the journey more enjoyable. Please reach us at the details provided in the below link: http://holiday.ivinca.com/ivinca/partner |
